How It Works – Independent Insurance Claim Review Process

When your insurer says no or blames gradual damage, it doesn’t always mean the end of your claim.
At The Assessing Co, we use a simple, transparent process to review your claim independently, uncover the facts, and help you move forward confidently.

Whether your claim has been declined, delayed, or disputed, our goal is to make the process clear and stress-free.

Step 2 – Independent Review

Step 1 – Get in Touch

Step 3 – Clarify and Prepare Your Response

Step 4 – Support Through to Resolution

Contact us to discuss your situation and provide any information you already have — insurer reports, photos, or emails.
Your initial consultation is free and without obligation.
We’ll quickly confirm whether a review is worthwhile and what it might involve.

We take an objective look at your claim to see whether the insurer’s decision appears consistent with the evidence provided.
If we agree with their findings, we’ll explain why so you can move forward confidently.
If something doesn’t add up, we’ll highlight where further clarification or evidence may be useful.

When we identify grounds to question or expand on the insurer’s position, we help you prepare the right documentation or summary to support your case.
That could be an email draft, a short statement, or a more detailed written report — whatever best suits the situation.

Once your response has been submitted, we can remain available to help interpret replies, review new evidence, or offer further guidance as discussions progress.
You stay in control of every decision — we simply provide the technical clarity and independent perspective to help you achieve a fair outcome.

Every claim is different, but the goal is the same — to ensure the decision is based on facts, not assumptions.

Common Situations We Review

If any of these sound familiar, we can help:

  • “My insurer said it’s gradual damage.”

  • “They blamed maintenance, but I disagree.”

  • “The quote or scope seems too low.”

  • “The claim was declined with little explanation.”

We clarify the evidence so you can make informed decisions.

a close up of a white wall with peeling paint

Ready to Start?

Every claim begins with a conversation.
Send your details, and we’ll review your situation within one business day.
There’s no cost for the initial review — just professional insight from an independent assessor.