Independent Insurance Assessments for Declined, Delayed, and Disputed Claims

When your insurer says no, or blames gradual damage, it doesn’t always mean the end of your claim.

At The Assessing Co, we provide independent, evidence-based insurance assessments for homeowners and property owners across New Zealand.
Our job is to uncover the real cause of the damage and make sure your claim is assessed fairly, using best practice building-science and policy led principles, clear documentation, and over a decade of industry experience.

We work for you, not your insurer — bringing facts, not friction.

Insurance claims can be complicated — especially when you’re told things like:
“It’s wear and tear.”
“Your policy doesn’t cover gradual damage.”

We help cut through that confusion.

With independent reviews, straightforward communication, and real insight into how insurers operate, The Assessing Co helps homeowners make sense of complex claims and move forward with confidence.

What we provide:

  • Independent reviews — objective desktop assessments of claim evidence and insurer reasoning.

  • Clear documentation — summaries, reports, or scopes of work that support your position when needed.

  • Evidence-based advice — ideal for declined, underpaid, or disputed claims, or when you simply want a second opinion.

Independent. Experienced. On Your Side.

Textured home interior wall lit by spotlight, suitable for illustrating hidden damages assessed during insurance claims.

Why Clients Choose Us

“We don’t take sides — we take evidence.”

✔ Independent: We’re not aligned with any insurer or repair network.
✔ Experienced: Years in technical loss assessment and building compliance.
✔ Transparent: Clear communication and documentation every step of the way.
✔ Results-driven: Our reports regularly help reopen or resolve previously declined claims.

“The Assessing Co helped us overturn a declined water-damage claim after our insurer blamed gradual deterioration. The report proved the real cause and we received a full settlement.”
Craig B., Auckland

Free Claim Review

Unsure if it’s worth pursuing your claim further?
Send us the documents you already have — insurer reports, photos, or emails — and we’ll give you an independent opinion at no charge.

You’ll know:

  • whether your claim has merit,

  • what technical evidence may be missing,

  • and the best next steps to take.

There’s no obligation — just honest, informed guidance from someone who’s on your side.

Every situation is different, but clarity always starts with a conversation.
Call, email, or send your claim details and we’ll get back to you within one business day.
Based in New Zealand — assisting homeowners nationwide

Contact Us

Independent insurance assessor providing technical claim reviews for Declined claims, Denied claims, and Disputed claims across New Zealand — including Auckland, Waikato, Bay of Plenty, Wellington, and Canterbury.